Last Updated: November 15, 2025
By accessing and using NeoAirline ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.
NeoAirline provides a comprehensive virtual airline operations management platform designed to help organizations manage their virtual airline operations, including but not limited to fleet management, route planning, airport data, and operational synchronization with third-party services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
You agree not to use the Service to:
The Service and its original content, features, and functionality are owned by NeoAirline and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to the data you upload to the Service. By uploading content, you grant NeoAirline a license to use, store, and process that content solely for the purpose of providing the Service to you.
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
The Service may integrate with third-party services and APIs. We are not responsible for the content, accuracy, or practices of these third-party services. Your use of third-party services is subject to their respective terms and conditions.
We strive to provide reliable service, but we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. We reserve the right to:
Certain features of the Service may be provided on a subscription basis. Payment terms, billing cycles, and cancellation policies will be clearly communicated at the time of subscription.
All fees are non-refundable unless otherwise specified or required by law.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEOAIRLINE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
You agree to indemnify, defend, and hold harmless NeoAirline and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Canada.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through a notice on the Service prior to the changes becoming effective. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
These Terms constitute the entire agreement between you and NeoAirline regarding the use of the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms of Service, please contact us at:
Email: support@neoairline.io